Terms of service

Website terms

Last Updated: Sept 26th, 2025
Details Updated: Mobile App Data Collection

1. Use of this website

This UK website is owned by LM Brands UK Ltd, 124 City Road, London, Greater London, EC1V 2NX, Registered in England under company No 15557940. AGI AG has assigned to LM Brands UK Ltd, 124 City Road, London, Greater London, EC1V 2NX, the management, operation and control of the ALDO UK website. AGI AG and The Aldo Group Inc (“ALDO GROUP”), 2300 Émile-Bélanger, Montréal, Québec, Canada, H4R 3J4 are collectively and individually referred to as “ALDO” hereunder. LM Brands UK Ltd are referred to as “ALDO UK” hereunder. This site is operated for your personal non-commercial use and information. Your use of this website is subject to the following terms and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, these terms. If you do not agree with any of the terms, please do not use this website. You are responsible to ensure that your access to this website and material available on or through it are legal in each jurisdiction in or through which you access or view the site or such material.

2. Privacy

Our privacy practices are explained in our Privacy Policy, which also governs your visit to this website. Your continued use of this website implies that you acknowledge that you have read our Privacy Policy and agree to be bound by and accept its terms and conditions. You consent to the use of your personal information by ALDO UK in accordance with the terms of and for the purposes set forth in our Privacy Policy, as same may be amended from time to time.

3. Other policies and agreements

When you purchase products from ALDO UK using the www.aldoshoes.co.uk website, your purchase is subject to separate Terms and Conditions of Sale applicable to the website which are set out below. Certain additional terms and conditions may apply to purchases of products and other uses of portions of the www.aldoshoes.co.uk website.

4. Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This website is directed for use by adults. Those under the age of 13 should not use this website. In addition, if you are aged 13 or older but under 16, your parent or guardian should use this website on your behalf and you should not use the website on your own or provide any personal information to ALDO UK. ALDO UK does not knowingly collect information from children under the age of 13. Aldo and its affiliates reserve the right to refuse service, terminate accounts or refuse orders in their sole discretion.

5. Product information

THE PRODUCTS AVAILABLE FOR SALE AND/OR DISTRIBUTION BY ALDO UK ARE AVAILABLE ONLY IN THE UNITED KINGDOM AND THIS SITE IS DIRECTED ONLY AT UK CUSTOMERS AND PROSPECTIVE CUSTOMERS. ALDO UK makes no representation that any products referred to on this site are available in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. ALDO UK and its affiliates attempt to be as accurate as possible in describing all products available for sale and/or distribution by ALDO UK. However, ALDO UK does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current or error-free. Orders will only be accepted if there are no material errors in the description of the products or their prices as advertised on this website.

PRICE AND AVAILABILITY INFORMATION PROVIDED ON THIS WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. ALL PRICES QUOTED ARE IN BRITISH POUNDS AND INCLUSIVE OF VAT.

THIS WEBSITE AND ITS CONTENTS ARE NOT TO BE CONSTRUED AS AN OFFER TO SELL ANY PRODUCT OR SERVICE.

6. Exclusion of warranties

ALDO UK makes no representation or warranty regarding the functionality, the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free. ALDO UK does not represent, warrant or undertake that any errors on or relating to this website will be corrected, or that any server from which the website is operated is or will be free from viruses or other harmful components. Nothing in these terms excludes or limits liability for death or injury caused by negligence or fraud. Subject to the previous sentence other than expressly set out in these terms any indemnities, warranties, terms and conditions express or implied are hereby excluded to the fullest extent permitted by English law.

**7. SUBJECT TO SECTION 6 ABOVE, ALDO UK WILL NOT BE LIABLE FOR ANY DAMAGES, EITHER DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, FOR USE OF OR INABILITY TO USE MATERIAL, PRODUCTS OR SERVICES OF ANY KIND, DELAY OF OR PARTIAL DELIVERY, TERMINATION OF RIGHTS OR LOSS OF PROFITS, DATA, BUSINESS OR GOODWILL, WHETHER ON A CONTRACTUAL, TORT, PRE-CONTRACT BASIS, OR TO PROVIDE INDEMNIFICATION OR ANY OTHER REMEDY TO YOU OR ANY THIRD PARTY. Your sole and exclusive remedy is to discontinue using and accessing this website.

8. Copyrights and trademarks

Material on this website, including but not limited to texts, images, illustrations, software, audio clips and video clips, is owned or otherwise provided by ALDO, and ALDO does not represent or warrant that such material does not infringe the rights of any other person or entity. The material on this website is protected in England and Wales and in other jurisdictions by copyright and database laws and by virtue of the applicable international treaties. Consequently, the material on this website may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, including but not limited to text, audio or video, without the prior written consent of ALDO. Trademarks, logos and service marks (collectively, “Marks”) displayed on this website are registered or unregistered Marks of ALDO or others, are the property of their respective owners, and may not be used without written permission of the owner of such Marks. Nothing in this website is to be interpreted as conferring a right to use the Marks or the material protected by the copyright or database laws.

Notwithstanding the foregoing, ALDO authorizes you to make one electronic or paper copy of the information posted on any page of this site provided that the copy is used solely for non-commercial, personal purposes and, in each and every case, provided that any such copy remains protected by all copyright, trademarks, service marks and other proprietary notices and legends contained on such website. This license does not include any resale of this site or its contents; any collection of product listings, descriptions or prices; any other derivative use of this site or its contents; any downloading or copying of information for the benefit of any merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of ALDO and its affiliates without express written consent of ALDO. You may not use any meta tags or any other “hidden text” utilizing ALDO’s name or trademarks without the express written consent of ALDO. Any unauthorized use of this site and/or its contents terminates the permission or license granted by ALDO.

9. Confidentiality of the information transmitted

You acknowledge that information or material which you provide electronically through your access to or usage of this website is not confidential or proprietary, except as may be required under applicable law or pursuant to ALDO UK’s privacy policy, and acknowledge that unprotected e-mail communication over the Internet is subject to possible interception, alteration or loss. You represent and warrant that the information or material which you provide electronically to ALDO UK by accessing or using this website does not infringe the rights of any other person or entity. You consent to ALDO UK using that information or material, in whole or in part by any means whatsoever, including reproducing, retransmitting or publishing this information or material or ideas, concepts or other information contained therein for the commercial purposes of ALDO UK or the disclosure of your identity, in accordance with the ALDO UK Privacy Policy (see Section 2 above).

10. Electronic communications

When you visit this website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

11. Surveillance

ALDO UK may monitor the access to its website and other activities in relation to its website and may intervene in this regard. However, ALDO UK makes no representation and gives no warranty to that effect. You consent to such surveillance and intervention, if ALDO UK ever decides to do it.

12. Links

Links and references to other websites are provided to you as a convenience only. ALDO UK has not reviewed and does not expressly or implicitly endorse other websites or any information or material, or the accessibility thereof, via such links, and does not assume any responsibility for any such other websites, information or material posted thereon, or products or services offered thereon. You may not create links from other websites to this website, except if expressly permitted by ALDO UK. To seek permission, contact our Website administrator at comments@aldogroup.com

13. Viruses, etc

ALDO UK does not represent or warrant that the information or material, including the downloadable software, accessed from or through this website will be uninterrupted or free of errors, defects, viruses or other harmful components, or that any such problems which are discovered will be corrected.

14. Damages to others

You agree not to introduce into or through this website any information or materials which may be harmful to others. Among other things, you agree not to include, knowingly or otherwise, any error or defect in material or information which may, among other things, be a libel, slander, defamation or obscenity, or promote hatred or otherwise give rise to a criminal offence or civil liability on the part of any person or entity.

15. Reserve of rights

All rights not expressly granted in these terms are reserved to ALDO UK. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any license or right under any copyright, patent, trademark or other intellectual property right of ALDO UK or any other person or entity.

16. Governing law

AGI AG has engaged the services of LM Brands UK Ltd to control and operate this UK portion of the website from Montreal, Quebec, Canada. Because it is directed solely at UK customers and UK prospective customers, these terms, this website, any use of this website and any transaction conducted on or from it shall be governed by the laws of England and Wales without reference to principles of conflict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

17. Dispute resolution; injunctive relief

Binding Arbitration

Any dispute, difference, controversy or claim between us or by either of us against the other or the employees, agents, mandataries, officers, directors, successors, assigns or affiliates of the other, arising out of, relating to, or having any connection with, the present terms, this website, any use of this website and any transaction conducted on or from it (whether contractual or extra-contractual, in contract or tort, pursuant to statute or regulation, or otherwise, and whether pre-existing, present or future), including any question regarding negotiation, formation, existence, validity, performance, effects, interpretation, breach, resolution or annulment and further including the applicability or scope of this arbitration clause (including schedule A) (hereinafter collectively referred to as “Claims” and each, individually, as a “Claim”) shall be referred to and finally resolved by binding arbitration, to the exclusion of courts of law, in accordance with the arbitration rules set out in schedule A, which Schedule is incorporated into and forms an integral part of these terms. However, before you submit a Claim for arbitration, you must first contact our customer service representatives via our Contact Form here, and give us an opportunity to resolve the dispute. Similarly, before Aldo takes a dispute to arbitration, we must first attempt to resolve it by contacting you. If the dispute cannot be satisfactorily resolved within sixty (60) days from the date you or Aldo is notified by the other of a dispute, then either party may then initiate the arbitration process as provided in schedule A.

For greater certainty, no recourse may be made by either party to any court or tribunal, in respect of any matter whatsoever relating to these terms including, without limitation, any Claim, any arbitration initiated to resolve a Claim, and any arbitration award made in relation to a Claim, except as expressly permitted in these terms or by law. Any award rendered pursuant to the arbitration shall be final and binding on each of the parties and no appeal shall lie from such award. Such award may be rendered enforceable and executory by any court having jurisdiction over the person or the property of the person against whom enforcement of the award is sought.

NO CLAIM MAY BE JOINED WITH ANOTHER LAWSUIT, OR IN AN ARBITRATION WITH A DISPUTE OF ANY OTHER PERSON, OR RESOLVED ON A CLASS-WIDE BASIS. THE PARTIES EXPRESSLY AGREE THAT ANY CLAIM THAT IS ARBITRATED PURSUANT TO THESE TERMS SHALL NOT BE CONSOLIDATED WITH ANY OTHER ARBITRAL PROCEEDING FOR ANY REASON. THE ARBITRATOR MAY NOT AWARD DAMAGES THAT ARE BARRED BY THESE TERMS AND MAY NOT AWARD EXEMPLARY OR PUNITIVE DAMAGES OR ATTORNEYS' FEES. YOU AND ALDO BOTH WAIVE ANY CLAIMS FOR AN AWARD OF DAMAGES THAT ARE EXCLUDED UNDER THESE TERMS.

Injunctive Relief and Provisional Relief
Notwithstanding the provisions in this Section 17, schedule A or any other provision of these terms, ALDO UK shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

18. Changes to terms/severability

ALDO UK may modify, alter or otherwise update the terms applicable to this website from time to time. We will notify you of any such modifications to this website by posting notice of such changes on this website. Following the posting of such changes, your continued use of this site will constitute your acceptance of these terms and other policies, as modified. You will be bound by such changes. If any one of these conditions shall be deemed invalid, void, or for any reason unenforceable, such condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

19. Jurisdiction

ALDO UK makes no representation that materials on the website are appropriate or available for use in other locations. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

20. Cookies

We may use “cookies” to track your preferences and activities on the ALDO UK website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, your registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You can also opt-out by using the following link: networkadvertising.org/choices/. You should note, however, that without cookies, some of the website’s functions will not be available, and the user will lose some of the benefits of the site.

21. No waiver

The failure of ALDO UK to enforce any provisions of these terms or to respond to a breach by you or any third party of these terms shall not in any way waive the right of ALDO UK to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.

22. Entire agreement

These terms, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and ALDO UK with respect to the use of this website and any transaction conducted on or from this website and its contents, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by ALDO UK making such amendments or modifications available to it pursuant to the terms hereof.

23. Termination

ALDO UK reserves the right, at its sole discretion, to terminate your access to all or any part of this site, with or without notice.

25. Headings

The headings used herein are inserted for convenience of reference only and do not affect the construction or interpretation of the terms and conditions herein.

Last update: September 11th, 2024

Terms and conditions of sale

The terms and conditions set forth the terms and conditions that apply to the purchase of products and/or services (the “Products”) from LM Brands UK Ltd, 124 City Road, London, Greater London, EC1V 2NX, Registered in England under company No 15557940, using the UK www.aldoshoes.co.uk website. ALDO UK reserves the right to change these terms and conditions without prior written notice at any time, at ALDO UK’s sole discretion.

The terms “you” and “your” refer to the purchaser of Products using the www.aldoshoes.co.uk website.

PLEASE READ THIS AGREEMENT CAREFULLY! BY USING THIS WEBSITE TO MAKE ON-LINE PURCHASES OF PRODUCTS, YOU AGREE TO BE BOUND BY AND ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT, AND YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT AND BECOME BOUND BY ITS TERMS. THIS AGREEMENT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS AGREEMENT ALSO CONTAINS A DISPUTE RESOLUTION CLAUSE FOUND IN SECTION 13.

AS FURTHER SET OUT IN SECTION 11 OF THIS AGREEMENT, EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, ALDO DOES NOT MAKE OR GIVE ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE PRODUCTS YOU MAY PURCHASE FROM THIS WEBSITE AND ALDO’S LIABILITY IS LIMITED AS PROVIDED IN THAT SECTION.

1. Consent to use to electronic documents

You hereby consent to the exchange of information and documents between you and Aldo over the Internet or by e-mail. Your order if accepted as set out in Section 3 below shall form an agreement between us which is subject to these terms and conditions agreement between us. You further agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

2. Other documents, agreements and policies

Your use of this website is governed by separate Website Terms and by our Privacy Policy (the “Other Policies”). You acknowledge that you have read the Other Policies and agree to be bound by and accept the terms and conditions set forth therein. Notwithstanding the foregoing, the provisions of this Agreement (and, in particular, the dispute resolution provision in Section 13 of this Agreement) shall supersede and take precedence over the provisions of the Other Policies; in the event of any inconsistency between the provisions of this Agreement and those of the Other Policies, the provisions of this Agreement shall govern. Certain additional terms and conditions may apply to purchases of Products and other uses of portions of this website.

3. Order

Before submitting an order for the purchase of Products using this website, you will be shown an order confirmation screen (the “Order Confirmation”) describing, among other things, the Product(s) to be ordered, the purchase price and any applicable charges for shipping and taxes. When you submit your order (by pressing the [“Confirm”] button), such order will constitute an offer from you to Aldo to purchase the Product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. Orders are not binding on ALDO UK unless and until accepted by ALDO UK. ALDO UK’s acceptance of your order is evidenced by return e-mail from ALDO UK indicating that your order has been accepted.

4. Cancellation

ALDO UK reserves the right, in its discretion, to limit quantities, terminate accounts and to refuse or cancel any order, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. In the event that your order is cancelled after your payment has been processed, ALDO UK will issue a full refund.
Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “Regulations”) you have the legal right to cancel your order within fourteen calendar days of receipt of the goods. To exercise this right, we need written confirmation of cancellation from you; please use the contact form here and let us know you'd like to cancel your order under the Consumer Contracts Regulations 2013. The items you return must be unworn and in their original condition and will be inspected once we have received them. In the event that an item is returned to us in an unsuitable condition, we will send it back to you and will not be in a position to refund you.

5. Price

All prices quoted are payable in Pounds Sterling. Although ALDO UK strives to provide accurate product and pricing information, errors may occur. ALDO UK reserves the right to correct any errors in pricing or product information at any time and to modify the prices of Products, at any time, without prior notice prior to acceptance of any orders. Without limiting the generality of Section 4 above, in the event that the price or related information for a Product (as described on the www.aldoshoes.com website and/or the Order Confirmation) is incorrect due to an error in pricing or product information, ALDO UK may, at its sole discretion, refuse or cancel your order, whether before or after ALDO UK’s acceptance thereof. If there is such an error in pricing, ALDO UK will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the Product at the correct price.

6. Payment terms

Payment shall be made when you place your order by credit card unless some other pre-arranged method of payment has been accepted by ALDO UK. Any payments made by credit card are subject to the approval of the financial institution that has issued the credit card.

Klarna:

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

Pay Later 30
Pay in 3 Instalments

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

7. Product availability

The availability of certain Products may be limited, and Products may not be available for immediate delivery. ALDO UK may revise or cease to make available any Products at any time without prior notice. In the event that ALDO UK is unable to deliver you a Product ordered due to lack of availability, ALDO UK will notify you via e-mail and your order will be automatically cancelled with respect to such unavailable Product, provided that ALDO UK may, in its sole discretion, contact you in order to allow you to maintain your order subject to a revised delivery time if and when the Product becomes available.

This provision is without prejudice to your right under the Regulations to receive Products ordered and accepted within 30 days.

THE PRODUCTS AVAILABLE FOR SALE AND/OR DISTRIBUTION BY ALDO ARE AVAILABLE ONLY IN THE UNITED KINGDOM AND THIS PORTION OF THE SITE IS DIRECTED ONLY AT UK CUSTOMERS AND PROSPECTIVE CUSTOMERS.

8. Shipping; taxes

ALDO UK will arrange for the shipping of the Product(s) ordered by you according to the delivery method you have chosen and to the address indicated in the Order Confirmation. ALDO UK WILL ONLY ARRANGE FOR THE SHIPPING OF PRODUCTS TO ADDRESSES LOCATED IN THE UNITED KINGDOM. Delivery times provided by ALDO UK are estimates only. ALDO UK shall not be responsible for any damages or costs resulting from any delays in delivery.

Unless otherwise stated, all prices quoted do not include shipping and handling charges and applicable VAT. Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each order, as applicable. You are responsible for all sales taxes, VAT and other taxes and duties associated with the order.

Tax charges are calculated on the basis of the shipping and/or delivery address associated with your order. Where required, sales tax will also be applied to the shipping and handling charges. If you return an item for a refund, you will also receive a refund for the sales taxes you paid for the Product. You will not, however, receive a refund for the sales taxes you paid on the shipping and handling of the item, as the shipping and handling charges are non-refundable once an item has been shipped. If you have any questions about the sales taxes on your order, or whether taxes are applicable to your shipping and handling charges, please use the Contact Form here.

9. Ownership; risk of loss

All Product(s) purchased from ALDO UK are delivered to you by a third party delivery company, pursuant to a shipping contract. Since the actual delivery of your order can be impacted by many events beyond ALDO UK’s control once it leaves our facilities, ALDO UK cannot be held liable for late deliveries. ALDO UK will, however, work with you to ensure a smooth delivery.

10. Returns

All Product returns are subject to the ALDO UK Returns Policy, the terms of which are incorporated herein by reference. Some restrictions may apply.

11. Exclusion of warranties and limitation of liability

NOTHING IN THESE TERMS AND CONDITIONS EXCLUDES OR LIMITS LIABILITY FOR DEATH OR INJURY CAUSED BY NEGLIGENCE, EXCEPT FOR THIS OR AS EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, ALDO DOES NOT MAKE OR GIVE AND EXCLUDES (TO THE FULLEST EXTENT PERMITTED BY LAW) ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES AS TO UNINTERRUPTED OR ERROR FREE TRANSACTIONS, PRIVACY, SECURITY, MERCHANTABILITY, QUALITY, TITLE, DURABILITY, SUITABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSES, OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE.

SUBJECT AS AFORESAID IN NO EVENT WILL ALDO BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, INCLUDING BUT NOT LIMITED TO, ANY LOST PROFITS, LOST SAVINGS, LOSS OF USE OR LACK OF AVAILABILITY OF FACILITIES INCLUDING COMPUTER RESOURCES, ROUTERS AND STORED DATA, PUNITIVE, EXEMPLARY, AGGRAVATED OR ECONOMIC DAMAGES, ARISING OUT OF THE PRODUCTS PROVIDED BY ALDO OR OTHERWISE RELATED TO THIS AGREEMENT OR THE TRANSACTIONS CONDUCTED ON OR FROM THE WWW.ALDOSHOES.COM WEBSITE, EVEN IF ALDO OR ANY OF THEIR LAWFUL AGENTS, CONTRACTORS, EMPLOYEES OR MANDATARIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIM. IN NO CASE WILL ALDO’S TOTAL LIABILITY ARISING UNDER ANY CAUSE WHATSOEVER (INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, NEGLIGENCE, GROSS NEGLIGENCE OR OTHERWISE) BE FOR MORE THAN THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCTS ORDERED UNDER THIS AGREEMENT AND TO WHICH THE CLAIM RELATES. IN NO EVENT WILL ALDO BE LIABLE TO YOU FOR DAMAGES OR LOSSES RESULTING FROM VIRUSES, DATA CORRUPTION, FAILED MESSAGES, DAMAGES ARISING AS A RESULT OF: TRANSMISSION ERRORS OR PROBLEMS, TELECOMMUNICATIONS SERVICE PROVIDERS, ALDO’S CONTRACTORS, THE INTERNET BACKBONE, THIRD-PARTY SUPPLIERS OF PRODUCTS OR SERVICES, DAMAGES OR LOSSES CAUSED BY YOU, OR YOUR RESPECTIVE EMPLOYEES, AGENTS, MANDATARIES OR SUBCONTRACTORS, OR OTHER EVENTS BEYOND THE REASONABLE CONTROL OF ALDO.

For the purposes of this Section, “ALDO UK” shall include ALDO UK’s affiliates and ALDO UK’s and its affiliates’ respective directors, officers, employees, agents, mandataries and contractors.

This Section shall survive the termination or expiry of this Agreement.

12. Governing law and jurisdiction

This website and its server are physically located within the Province of Quebec, Canada. However, because it is directed solely at UK customers and prospective customers, this Agreement shall be construed and interpreted in accordance with the laws of England Wales, without reference to principles of conflict of law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

13. Dispute resolution; injunctive relief

IT IS IMPORTANT THAT YOU READ THIS ENTIRE SECTION CAREFULLY. THIS SECTION PROVIDES FOR RESOLUTION OF DISPUTES THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY. THE LAWS OF YOUR COUNTRY MAY LIMIT THE ENFORCEABILITY OF MANDATORY ARBITRATION CLAUSES IN THE CONTEXT OF CERTAIN AGREEMENTS WITH CONSUMERS.

Binding Arbitration

Any dispute, difference, controversy or claim between us or by either of us against the other or the employees, agents, mandataries, officers, directors, successors, assigns or affiliates of the other, arising out of, relating to, or having any connection with, the present Agreement (whether contractual or extra-contractual, in contract or tort, pursuant to statute or regulation, or otherwise, and whether pre-existing, present or future), including any question regarding its negotiation, formation, existence, validity, performance, effects, interpretation, breach, resolution or annulment and further including the applicability or scope of this arbitration clause (including schedule A) (hereinafter collectively referred to as “Claims” and each, individually, as a “Claim”) shall be referred to and finally resolved by binding arbitration, to the exclusion of courts of law, in accordance with the arbitration rules set out in schedule A, which Schedule is incorporated into and forms an integral part of this Agreement. However, before you submit a Claim for arbitration, you must first contact our customer service representatives via our Contact Form here, and give us an opportunity to resolve the dispute. Similarly, before ALDO UK takes a dispute to arbitration, we must first attempt to resolve it by contacting you. If the dispute cannot be satisfactorily resolved within sixty (60) days from the date you or ALDO UK is notified by the other of a dispute, then either party may then initiate the arbitration process as provided in schedule A.

For greater certainty, no recourse may be made by either party to any court or tribunal, whether federal or provincial, in respect of any matter whatsoever relating to this Agreement including, without limitation, any Claim, any arbitration initiated to resolve a Claim, and any arbitration award made in relation to a Claim, except as expressly permitted in this Agreement or by law. Any award rendered pursuant to the arbitration shall be final and binding on each of the parties and no appeal shall lie from such award. Such award may be rendered enforceable and executory by any court having jurisdiction over the person or the property of the person against whom enforcement of the award is sought.

NO CLAIM MAY BE JOINED WITH ANOTHER LAWSUIT, OR IN AN ARBITRATION WITH A DISPUTE OF ANY OTHER PERSON, OR RESOLVED ON A CLASS-WIDE BASIS. THE PARTIES EXPRESSLY AGREE THAT ANY CLAIM THAT IS ARBITRATED PURSUANT TO THIS AGREEMENT SHALL NOT BE CONSOLIDATED WITH ANY OTHER ARBITRAL PROCEEDING FOR ANY REASON. THE ARBITRATOR MAY NOT AWARD DAMAGES THAT ARE BARRED BY THIS AGREEMENT AND MAY NOT AWARD EXEMPLARY OR PUNITIVE DAMAGES OR ATTORNEYS' FEES. YOU AND ALDO BOTH WAIVE ANY CLAIMS FOR AN AWARD OF DAMAGES THAT ARE EXCLUDED UNDER THIS AGREEMENT.

Injunctive Relief and Provisional Relief
Notwithstanding the provisions in this Section 13, schedule A or any other provision of this Agreement, ALDO UK shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

14. Headings

The headings of this Agreement are inserted for convenience of reference only and do not affect the construction or interpretation of this Agreement.

15. No assignment

You may not assign your rights or obligations under this Agreement without the express written consent of ALDO UK.

16. Enurement

This Agreement shall inure to the benefit of and be binding upon each of the parties hereto and their respective successors and permitted assigns.

17. Severability

The provisions of this Agreement shall be deemed severable. In the event that any provision of this Agreement is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

18. Entire agreement

This Agreement, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and ALDO UK relating to the subject matter hereof, the use of this website and any transactions conducted on or from this website, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by ALDO UK making such amendments or modifications available to it pursuant to this Agreement.

19. No waiver

The failure of ALDO UK to enforce any provision of this Agreement or to respond to a breach by you or any third party of this Agreement shall not in any way waive the right of ALDO UK to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.

Mobile Terms of Service

LM Brands UK Ltd

Last updated: May 3, 2024

The LM Brands UK Ltd mobile message service (the "Service") is operated by LM Brands UK Ltd (“LM Brands UK Ltd”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to LM Brands UK Ltd’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of LM Brands UK Ltd through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with LM Brands UK Ltd. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to ALDO UK or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other LM Brands UK Ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to ALDO UK or email support@aldoshoes.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

MOBILE APPLICATION TERMS

When you download and use our mobile application ("App"), additional terms apply:

App Store Terms:
Your download and use of the App is also subject to the terms and conditions of the applicable app store (Apple App Store, Google Play Store).

Device Permissions:
The App may request permissions to access device features including push notifications, location services, and local storage. You may manage these permissions in your device settings.

App Updates:
We may provide updates to the App from time to time. Some updates may be required for continued use of the App.

Offline Functionality:
Some App features may function offline using locally stored data. This data remains on your device until you clear it or uninstall the App.

Suspension/Termination:
We reserve the right to suspend or terminate your access to the App at any time, for any reason, including violation of these terms.

Jurisdiction:
The mobile application may be downloaded and used in the UK only.